FAQs - Nudie Snacks

Ordering Questions

When will my order arrive?

Your delivery date will depend on the shipping and delivery method shown and paid for. We normally dispatch orders within 3 days but due to Covid 19 this may be a little longer due to the high volumes of orders we receive at that time.

Can I order for a specific date?

Yes, if you communicate with us at the time of ordering we will do our utmost to ensure delivery requests are met. We are however at the behest of the Royal Mail so as long as they do their job, most things can be achieved.

I have a discount code, how do I use it?

At checkout, there is a box on the right side of the page where you can enter the discount code.

How do I cancel my order?

Whilst we hope it won’t happen we realise that on occasions you require to cancel your order. Please send an e-mail to hello@nudiesnacks.co.uk advising us that you wish to cancel and quoting your order number and stating the reason for cancellation. 

If your order has already been dispatched and you decide to cancel then you can return it to us assuming it is undamaged and in the original packaging. If there is no fault with the order and this has purely been a “change in requirements” then this return will be at the customers cost.

Product Questions

Are all Nudie Snacks products Vegetarian/Vegan-friendly?

Yes all Nudie Snacks range is either Vegan or Vegetarian

Are all The Nudie Snacks products Gluten-Free?

All snacks created by Nudie Snacks are made with gluten-free ingredients however they are produced in a factory that handles and contains wheat and nuts.

Do Nudie Snacks contain Nuts?

Yes some our products contains nuts which gives them their flavour, high protein and high fibre content.

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